That said, the fact that people could get OOC warnings over this concerns me.
Nobody is really getting "warnings" for not calling 911/carrying people in, what they're getting is a 1:1 discussion and reminded of the value of EMS and the RP here. Sure, I'm certain it could lead to warnings if the same person has tickets opened repeatedly for the same issue, but for the most part its just a simple conversation where misunderstandings can be cleared up.
don't know how many times I have called 911 (via both phone and the /911 command), had no one respond, waited a good 10-15 minutes,
Right now there isn't a 911 number via the phone, if you call that it doesn't go anywhere. Only /911 is a thing ATM. If nobody is responding, that's definitely on us and something we're actively working on getting better to respond to. We do have a lot of newer folks on the force, so that's 100% a training issue.
then took someone (or had someone take me) to the hospital and STILL got scolded for it at the door of Pillbox.
If you've done your due diligence and we still failed, by all means get someone to the hospital. As I noted above, that's on us for sure and if you're getting scolded for it, check us on "Yeah, well I used 911 ten minutes ago and nobody bothered to respond". We have a lot of players that don't bother dialing 911 that carry people in that honestly ruin things for those that have actively made an attempt to get assistance.
--
What our chief complaint is, is not people walking in to the hospital or getting dropped off outside/walking across the street. If you can get to the hospital under your own power, by all means do so! We don't need called if you stub your toe or something minor, and we're not here to make a big stink over that. What we see all too much of is people throwing someone that can't walk or is down-down into their car and driving them to the hospital without notifying us, that's where we get most of our RP from (the serious stuff, anyway) and those people should be treated as "shit, they could die".
We've seen people come in that have been hit by cars or fallen off buildings, those people should
require professional medical attention in RP terms. We've also seen people that come in bloody with the story "lol yea it was crazy, i was on my bike and got hit by a truck and slid down the freeway, i got a cut on my arm can you patch that up?" where it isn't realistic at all.
We don't
want to use the mechanics we have available to check your injuries to dictate what your injuries are, we use that as a last resort when someone won't RP back with us (which should be improved once people can talk again while down-down), we use that to base what we say/do. Try to have fun with your injuries and we'll have fun with them back, it doesn't have to be
super realistic all the time. If you slip and fall off a curb and the game decides you can't walk, make up some story about how "yeah well I was walking around on my phone and didn't see it, I think I twisted my ankle" or something fun. We (both EMS and Doctor) will feed off whatever you give us.
--
We're here to have fun just like everyone else, unfortunately the bad eggs are soiling things for the good ones. Some things w/ regards to 911, if you can give us a brief description of what's wrong like "/911 Hey, friend slipped off this ledge and he doesn't look very good, he's bleeding from his leg" we can even respond back asking details, like, "We'll have a unit enroute shortly, but we're a little backed up. Can you tell us if anything is broken and are they talking?" and could go as far as telling you "If you can get them safely to the hospital, go ahead and do so".
Not everything needs to be through 1:1 RP and dispatchers IRL use judgement calls every day to decide if a medic needs rolled to a scene.
